Great customer service and timely communication. It was a pleasure working with Ms. Layla on coordinating HHG delivery and dunnage pickup. She was so patient in educating me in the processes and ensured that we were properly informed. We had Trey, Anthony, Chris, Sky, Jonah, and Leofa for our delivery crew. They went careful and efficient in unpacking and assembling furniture. Trey was the primary who led by example. Leofa was the most experienced and shared his best practices and creativity with the team. I opted for a partial unpack and asked the team to unload the truck, unpack anything wrapped in paper, stage the boxes in designated spots, and assemble furniture. This allows us time to inspect items and avoid a huge mess in the house post delivery. I’m happy to report everything is great.
G G
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August 29, 2024
Military move here & This place unpacked our household goods and I RECOMMEND TO AVOID AT ALL COSTS. They arrived with three teenage boys and an old man looking over them. They didn’t unpack almost anything and took almost all day to build beds , and tried to leave without finishing and once we said something they started arguing in front of us. We still have multiple items needing to be unpacked and built. Multiple boxes & gym equipment , I could go on. Please stop being lazy oh and one of the workers asked my husband for a tip. I will make sure to let the coordinator know, this place should be embarrassed.
R Douglas
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January 28, 2023
While the packers were fast. They failed to use wardrobe boxes for my husband dress uniforms.
They overpacked a lot of our belongings. This appeared go be a rush job for them. I wouldn’t recommend them to another military family due tothe carelessness. In addition they failed to protect my washing machine drum.
While I allowed them to use my restroom. One left my bathroom smelling rancid. I would suggest them to be respectful of your people private spaces.
Jennifer Lester
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March 08, 2019
We thought this was going to be a great experience using this company PCSING from Hawaii to Colorado The three gentlemen were polite. We bought them coffee, breakfast and Gatorade because they were working so hard and quickly. This was day 1.Day 2 they seemed to take many more breaks and moved slower though it was less to pack. Okay, still not a big deal. We thought it was a tad off they literally took apart EVERYTHING in our house. I even asked, should you be taking all that apart, it was packed like that moving to Hawaii. They assured us that was the way it should be done and to not worry. We just got our household goods today and I want to cry. Our couch is completely broken from them taking it apart. My record player that was given to me by family was packed with hand weights, completely destroyed. Who does that!? Tons of our furniture is scratched and dinged. We just started unpacking and I'm scared what else I may come across. I do NOT recommend this company. Yes, they are fast but your house hold goods will be destroyed.
Tanner Ellenberg
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August 19, 2021
They were all professional and took care of my stuff. They didn’t skimp on protecting anything either, even my big stuff was well wrapped. I had a motorcycle and it stayed upright and secure the whole time. Made unpacking at the new place easy. Only bad thing was they will literally wrap anything, I had an appliance that had water In it and they wrapped the entire thing, so don’t forget to empty stuff like that. In all, I took care of them so they took care of me essentially.
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Great customer service and timely communication. It was a pleasure working with Ms. Layla on coordinating HHG delivery and dunnage pickup. She was so patient in educating me in the processes and ensured that we were properly informed. We had Trey, Anthony, Chris, Sky, Jonah, and Leofa for our delivery crew. They went careful and efficient in unpacking and assembling furniture. Trey was the primary who led by example. Leofa was the most experienced and shared his best practices and creativity with the team. I opted for a partial unpack and asked the team to unload the truck, unpack anything wrapped in paper, stage the boxes in designated spots, and assemble furniture. This allows us time to inspect items and avoid a huge mess in the house post delivery. I’m happy to report everything is great.
Military move here & This place unpacked our household goods and I RECOMMEND TO AVOID AT ALL COSTS. They arrived with three teenage boys and an old man looking over them. They didn’t unpack almost anything and took almost all day to build beds , and tried to leave without finishing and once we said something they started arguing in front of us. We still have multiple items needing to be unpacked and built. Multiple boxes & gym equipment , I could go on. Please stop being lazy oh and one of the workers asked my husband for a tip. I will make sure to let the coordinator know, this place should be embarrassed.
While the packers were fast. They failed to use wardrobe boxes for my husband dress uniforms. They overpacked a lot of our belongings. This appeared go be a rush job for them. I wouldn’t recommend them to another military family due tothe carelessness. In addition they failed to protect my washing machine drum. While I allowed them to use my restroom. One left my bathroom smelling rancid. I would suggest them to be respectful of your people private spaces.
We thought this was going to be a great experience using this company PCSING from Hawaii to Colorado The three gentlemen were polite. We bought them coffee, breakfast and Gatorade because they were working so hard and quickly. This was day 1.Day 2 they seemed to take many more breaks and moved slower though it was less to pack. Okay, still not a big deal. We thought it was a tad off they literally took apart EVERYTHING in our house. I even asked, should you be taking all that apart, it was packed like that moving to Hawaii. They assured us that was the way it should be done and to not worry. We just got our household goods today and I want to cry. Our couch is completely broken from them taking it apart. My record player that was given to me by family was packed with hand weights, completely destroyed. Who does that!? Tons of our furniture is scratched and dinged. We just started unpacking and I'm scared what else I may come across. I do NOT recommend this company. Yes, they are fast but your house hold goods will be destroyed.
They were all professional and took care of my stuff. They didn’t skimp on protecting anything either, even my big stuff was well wrapped. I had a motorcycle and it stayed upright and secure the whole time. Made unpacking at the new place easy. Only bad thing was they will literally wrap anything, I had an appliance that had water In it and they wrapped the entire thing, so don’t forget to empty stuff like that. In all, I took care of them so they took care of me essentially.