My service technician (Kupono) was very friendly, respectful, and helpful in explaining what he was doing to unplug my kitchen sink. When he was done, he tested the drainage twice to make sure that there were no obstructions left in my pipes. Before he left we had a very informative conversation about preventative and maintenance solutions to keep my pipes clean and "healthy"! Highly Recommended!
Leigh Trask
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July 07, 2026
⭐⭐⭐⭐⭐ Absolute Lifesavers!
We had a bit of a plumbing emergency when a toilet brush head detached and got stuck deep in the toilet trap. We called Nate and Wiley Plumbing, and they were at our house within an hour—honestly a lot sooner than I ever expected!
They were incredibly professional, snaked the line, and managed to push the brush through to the main line. To make sure it cleared completely, we ran all the faucets and flushed our second toilet repeatedly, and thanks to the massive volume of water and their expert work, everything cleared out perfectly.
The entire experience was smooth, fast, and stress-free. We are so incredibly thankful and grateful for their quick response and excellent service. We will definitely be using them again for any future plumbing needs. Highly recommend!
OLD GUY
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July 17, 2026
Fantastic service. On time, knowledgable, very helpful. I have used Waialae Plumbing many times and they always know what they are doing.
Sharon Higa
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May 02, 2024
Five golden stars for Danny and Cael, who showed up early and put in a long day to replace my water heater! More importantly, they were both meticulous and neat. As a homeowner, I can appreciate their attention to detail and the care they put into their work.
Especially as my condo, built in the 90s, has some quirks. Such as the water heater is located in a corner of the kitchen, under a tight crawlspace. It required removing my stove (into the hallway of the condo!), then unscrewing a panel, and then removing another corner of the cabinet! Also, the previous water heater was a fat low boy that took up every square inch so maneuvering it was a nightmare in itself.
Still, Danny and Cael were up for the task! They figured out how to remove that weird corner cabinet piece (omg, had to remove a drawer and open another cabinet!) and when it came time to put it back on, they made sure the pieces fit seamlessly together. And, they lugged my stove back into place as well!
Also pleased with the back office work to schedule the estimate and the actual day of installation. Danny came out to do the estimate and also helped me with a bathroom faucet issue at the same time and even checked the water shut off valve under the kitchen sink to make sure it worked. And it did, he said "smooth as butter."
So, the company might be slightly more expensive than other plumbers but they have a good amount of staff to take calls, schedule appointments, estimates and do the work. I found everyone to be helpful and accommodating, but am most appreciative of the work by Danny and Cael. Also, I was able to use the discount coupon on their website, so yay! Thanks Danny and Cael, you guys rock!
Michael N.
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October 28, 2025
My experience with Waialae Plumbing was 100% positive. They were prompt and responsive when it came to scheduling my work. Luke, Waialae's technician, arrived on time and troubleshot my issues quickly. He explained all available repair options in a clear easy to understand manner. He is friendly, knowledageable, and efficient. I strongly recommend Waialae'Plumbing to anyone having plumbing issues. They are honest and provide real value.
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825 Halekauwila St # D, Honolulu, HI 96813, USA
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My service technician (Kupono) was very friendly, respectful, and helpful in explaining what he was doing to unplug my kitchen sink. When he was done, he tested the drainage twice to make sure that there were no obstructions left in my pipes. Before he left we had a very informative conversation about preventative and maintenance solutions to keep my pipes clean and "healthy"! Highly Recommended!
⭐⭐⭐⭐⭐ Absolute Lifesavers! We had a bit of a plumbing emergency when a toilet brush head detached and got stuck deep in the toilet trap. We called Nate and Wiley Plumbing, and they were at our house within an hour—honestly a lot sooner than I ever expected! They were incredibly professional, snaked the line, and managed to push the brush through to the main line. To make sure it cleared completely, we ran all the faucets and flushed our second toilet repeatedly, and thanks to the massive volume of water and their expert work, everything cleared out perfectly. The entire experience was smooth, fast, and stress-free. We are so incredibly thankful and grateful for their quick response and excellent service. We will definitely be using them again for any future plumbing needs. Highly recommend!
Fantastic service. On time, knowledgable, very helpful. I have used Waialae Plumbing many times and they always know what they are doing.
Five golden stars for Danny and Cael, who showed up early and put in a long day to replace my water heater! More importantly, they were both meticulous and neat. As a homeowner, I can appreciate their attention to detail and the care they put into their work. Especially as my condo, built in the 90s, has some quirks. Such as the water heater is located in a corner of the kitchen, under a tight crawlspace. It required removing my stove (into the hallway of the condo!), then unscrewing a panel, and then removing another corner of the cabinet! Also, the previous water heater was a fat low boy that took up every square inch so maneuvering it was a nightmare in itself. Still, Danny and Cael were up for the task! They figured out how to remove that weird corner cabinet piece (omg, had to remove a drawer and open another cabinet!) and when it came time to put it back on, they made sure the pieces fit seamlessly together. And, they lugged my stove back into place as well! Also pleased with the back office work to schedule the estimate and the actual day of installation. Danny came out to do the estimate and also helped me with a bathroom faucet issue at the same time and even checked the water shut off valve under the kitchen sink to make sure it worked. And it did, he said "smooth as butter." So, the company might be slightly more expensive than other plumbers but they have a good amount of staff to take calls, schedule appointments, estimates and do the work. I found everyone to be helpful and accommodating, but am most appreciative of the work by Danny and Cael. Also, I was able to use the discount coupon on their website, so yay! Thanks Danny and Cael, you guys rock!
My experience with Waialae Plumbing was 100% positive. They were prompt and responsive when it came to scheduling my work. Luke, Waialae's technician, arrived on time and troubleshot my issues quickly. He explained all available repair options in a clear easy to understand manner. He is friendly, knowledageable, and efficient. I strongly recommend Waialae'Plumbing to anyone having plumbing issues. They are honest and provide real value.