Kerry Rosas provided us with an estimate on a Friday to replace our old water heater. And he observed that our shut off valve and supply lines were old and should be replaced as well. I made an appointment for Monday morning which gave me time to notify neighbors in our condo building about a brief water shutoff to change the heater valve. Kerry was great in getting the job done. There was a slight challenge in getting the water to completely shut off but Kerry managed to get the valve changed anyway. Kerry cleaned up the closet space nicely before installing the new heater. He explained about yearly maintenance and how the anode rod should be changed every five years. He made sure that we had hot water before leaving. Very pleased with the service and would recommend Steve’s Plumbing.
Michael Singleton
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July 16, 2025
Cory B. came out for a scheduled appointment to add new washer hot/cold shutoff valves. Before leaving, I asked his opinion on my 20-yr old water heater. He gave me his professional opinion and he installed a new water heater the same day. Yes, the x2 plumbing issues were expensive, but Cory was able to provide a cost analysis prior to any work being done. Cory absolutely did an amazing job and I couldn’t be more happier with him and Steve’s Plumbing services. Thanks for taking care of your customers!
Shari Kaauwai
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August 17, 2025
Had an emergency call at our rental unit on Saturday morning with clogged shower drains in 2 bathrooms and when the toilets were flushed, water came up through the shower drains. I googled for a plumber and Steve’s Plumbing came up. Dispatch said they can send someone over between 5p-7p. However they said the plumber will more than likely come earlier. Santiago came a few hours earlier (thank goodness) and checked both bathrooms and the clean-out valve. Luckily he didn’t have to snake the lines as it was probably hair clogs that eventually cleared itself. Santiago called me and was genuine and honest. He gave us some options but in the end, we declined additional service as water was draining properly with no imminent flooding anymore. He didn’t charge for his visit as the lines were clear when he got there (of course this happens when the professionals show up). I was so grateful for his honesty as nowadays, who can you trust? Steve’s Plumbing is highly appreciated and they gained a new customer because of Santiago’s honesty and integrity in what he does. I highly recommend if you are looking for a company you can rely on especially on the weekends!!
Holden Bailey
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November 15, 2025
Niks and Maka came in and put in our AC within the day. They did a fantastic job! They do quality work very quickly! They worked with us and provided a bunch of different options to make sure we got what we needed. They also worked with their boss to get us as much of a discount as they possibly could! Our 5 year old was running around the whole time and they worked around him and made sure everyone was safe and happy! They do great work for a great price! 10/10 will definitely come to them for any AC or plumbing needs we have!
Daniel Tseng
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August 09, 2025
Anthony came within an hour of my call about a water leak and quickly determined the cause after a thorough inspection around the interior and exterior of the affected area. He was knowledgeable, professional, efficient and also connected me with a clean-up and flooring company to start the process of replacing the damaged areas. The cost was also very reasonable considering it was late in the afternoon. Highly recommend him and Steve’s plumbing.
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96-1225 Waihona St a, Pearl City, HI 96782, USA
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Kerry Rosas provided us with an estimate on a Friday to replace our old water heater. And he observed that our shut off valve and supply lines were old and should be replaced as well. I made an appointment for Monday morning which gave me time to notify neighbors in our condo building about a brief water shutoff to change the heater valve. Kerry was great in getting the job done. There was a slight challenge in getting the water to completely shut off but Kerry managed to get the valve changed anyway. Kerry cleaned up the closet space nicely before installing the new heater. He explained about yearly maintenance and how the anode rod should be changed every five years. He made sure that we had hot water before leaving. Very pleased with the service and would recommend Steve’s Plumbing.
Cory B. came out for a scheduled appointment to add new washer hot/cold shutoff valves. Before leaving, I asked his opinion on my 20-yr old water heater. He gave me his professional opinion and he installed a new water heater the same day. Yes, the x2 plumbing issues were expensive, but Cory was able to provide a cost analysis prior to any work being done. Cory absolutely did an amazing job and I couldn’t be more happier with him and Steve’s Plumbing services. Thanks for taking care of your customers!
Had an emergency call at our rental unit on Saturday morning with clogged shower drains in 2 bathrooms and when the toilets were flushed, water came up through the shower drains. I googled for a plumber and Steve’s Plumbing came up. Dispatch said they can send someone over between 5p-7p. However they said the plumber will more than likely come earlier. Santiago came a few hours earlier (thank goodness) and checked both bathrooms and the clean-out valve. Luckily he didn’t have to snake the lines as it was probably hair clogs that eventually cleared itself. Santiago called me and was genuine and honest. He gave us some options but in the end, we declined additional service as water was draining properly with no imminent flooding anymore. He didn’t charge for his visit as the lines were clear when he got there (of course this happens when the professionals show up). I was so grateful for his honesty as nowadays, who can you trust? Steve’s Plumbing is highly appreciated and they gained a new customer because of Santiago’s honesty and integrity in what he does. I highly recommend if you are looking for a company you can rely on especially on the weekends!!
Niks and Maka came in and put in our AC within the day. They did a fantastic job! They do quality work very quickly! They worked with us and provided a bunch of different options to make sure we got what we needed. They also worked with their boss to get us as much of a discount as they possibly could! Our 5 year old was running around the whole time and they worked around him and made sure everyone was safe and happy! They do great work for a great price! 10/10 will definitely come to them for any AC or plumbing needs we have!
Anthony came within an hour of my call about a water leak and quickly determined the cause after a thorough inspection around the interior and exterior of the affected area. He was knowledgeable, professional, efficient and also connected me with a clean-up and flooring company to start the process of replacing the damaged areas. The cost was also very reasonable considering it was late in the afternoon. Highly recommend him and Steve’s plumbing.