Zach did a wonderful job fixing our water valve leak. He was at my home less than an hour after I initially called. He took a look, replaced the parts, and even added a little door for easy access in the future so we don’t have to pay for a drywall fix. I thought it was such a great idea. He did a great job and roto rooter charged far less than the first company that quoted me. This is the second time roto rooter came through for me and I will definitely use them again
Amber Kubota
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October 18, 2025
Simon is awesome! He's friendly, knowledgeable, and efficient. He unclogged our drain and was very thorough in explaining what he was doing, possible causes, how to avoid this in the future, etc. 10/10 I hope to never deal with toilet water getting all over the place again but Simon helped turn our day around.
Blaise Smith
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October 14, 2025
My entire experience with at Roto-Rooter was five star. The communication was excellent whether it was in person or by phone or text. The crew that came was professional and i received solid advice on how to proceed with my plumbing issue. All my questions were answered and didn’t rush anything.
Charlene Liusa
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June 22, 2025
Satisfied with quick response. I was able to get an appointment and service to follow in the same day. DJ was very knowledgeable and helpful with diagnosing our situation.
Stanley Balbin Jr
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May 15, 2025
My toilet had clogged on the 2nd floor in my home, so anxiety definitely started to set in! After plunging my toilet for 10 mins with no luck, and it being 10:30 in the evening. I decided to make the call to Roto-Rooter, because I’ve seen their vans on my street before.
The phone representative was VERY kind and understanding and booked me right away. She gave me a 2 hour window and said to wait for a call from the technician.
In literally 40 mins my door bell rang! David Ramos from Roto-rooter was here! I was amazed on how fast he arrived, he shared that he was from the area and he immediately had a welcoming aloha spirit!!
After assessing the situation he said that he would be able to unclog the toilet and we’d call it a night. Not a very hard job from his perspective. After speaking pricing, which he was very clear and informative, I agreed to proceed with the work.
David got to work and started to unclog the toilet. Within 10 mins or less, my toilet was unclogged. He tested my toilet 3 times!! And waited until everything was under control and working properly.
I really appreciate David and his honesty, integrity, thoroughness, and him just being a good human being. He treated my home as if it was a family home, he was respectful and professional and can I say efficient!! I’m just so pleased and appreciate of his work and overall customer service and accommodation that he provides!
I will definitely be calling again and recommending to anyone I know, that’s in need for an efficient, honest and professional plumber! Thank you again David! Save our life tonight!!
You guys got a good one working for you!!
Aloha,
Stanley
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Zach did a wonderful job fixing our water valve leak. He was at my home less than an hour after I initially called. He took a look, replaced the parts, and even added a little door for easy access in the future so we don’t have to pay for a drywall fix. I thought it was such a great idea. He did a great job and roto rooter charged far less than the first company that quoted me. This is the second time roto rooter came through for me and I will definitely use them again
Simon is awesome! He's friendly, knowledgeable, and efficient. He unclogged our drain and was very thorough in explaining what he was doing, possible causes, how to avoid this in the future, etc. 10/10 I hope to never deal with toilet water getting all over the place again but Simon helped turn our day around.
My entire experience with at Roto-Rooter was five star. The communication was excellent whether it was in person or by phone or text. The crew that came was professional and i received solid advice on how to proceed with my plumbing issue. All my questions were answered and didn’t rush anything.
Satisfied with quick response. I was able to get an appointment and service to follow in the same day. DJ was very knowledgeable and helpful with diagnosing our situation.
My toilet had clogged on the 2nd floor in my home, so anxiety definitely started to set in! After plunging my toilet for 10 mins with no luck, and it being 10:30 in the evening. I decided to make the call to Roto-Rooter, because I’ve seen their vans on my street before. The phone representative was VERY kind and understanding and booked me right away. She gave me a 2 hour window and said to wait for a call from the technician. In literally 40 mins my door bell rang! David Ramos from Roto-rooter was here! I was amazed on how fast he arrived, he shared that he was from the area and he immediately had a welcoming aloha spirit!! After assessing the situation he said that he would be able to unclog the toilet and we’d call it a night. Not a very hard job from his perspective. After speaking pricing, which he was very clear and informative, I agreed to proceed with the work. David got to work and started to unclog the toilet. Within 10 mins or less, my toilet was unclogged. He tested my toilet 3 times!! And waited until everything was under control and working properly. I really appreciate David and his honesty, integrity, thoroughness, and him just being a good human being. He treated my home as if it was a family home, he was respectful and professional and can I say efficient!! I’m just so pleased and appreciate of his work and overall customer service and accommodation that he provides! I will definitely be calling again and recommending to anyone I know, that’s in need for an efficient, honest and professional plumber! Thank you again David! Save our life tonight!! You guys got a good one working for you!! Aloha, Stanley