I had a clog in our main water line connected to my bathroom sink, and Roto-Rooter were really the only plumbers that would come out at night. Joseph worked overtime on the clog and managed to clear it out in the pipe between units and let me know what was happening the entire time. I am so grateful that he came out the same night, and that he was so patient and kind. He was upfront with how much it.costs and was willing to write out all the details on the report and let me take photos of the paperwork just in case. Basically the best service anyone can get! Thank you so much to Joseph and all the Roto-Rooter staff that helped facilitate the call for me, and I hope they all get well-deserved recognition from the company for going above-and-beyond! Joseph especially went out of his way to come out at 9:30pm while remaining professional, courteous, and knowledgeable all the way through!
Zainab Qasemi
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September 20, 2025
Joseph was great! He is extremely experienced and had both the tools and wisdom to get the job done right. I called him in after another plumbing agency identified the issue as my drain pipe, which would have been an extremely intrusive repair. He came in and took the time to make sure no conclusions were jumped to. He found there was no issue with the drain pipe. He found the issue, explained and showed me as well.
I wish I just used these guys in the first place. If you have any issues, START with Roto Rooters. Not only was Joseph super helpful, but Carlos and Lionel also were great. They filled us in the tools they were using and how everything worked. They made sure to work with us to balance what needs to get done the right way and work with our insurance so we didn’t get overwhelmed. Best team!
Jenna Wheeler
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September 03, 2025
Had a great experience with Joseph from Roto-Rooter! He came out to fix a leak in my kitchen sink and went above and beyond. He stayed until almost 8pm just to make sure every washer was put back together correctly and that the leak was completely gone. Super professional, but also easy to talk to and explained what he was doing along the way. Really appreciated his dedication and patience—definitely recommend Joseph if you ever need plumbing help!
Jasmine J.
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August 01, 2025
Great service! They came so fast after I called. Within an hour after I called, Joseph was here at my apartment to help me fix my drain. He explained what was wrong with my drain in a clear and easy to understand way and showed me what was wrong at every stage. Really excellent service. I would definitely recommend them to anyone who needs a plumber. Super efficient service with a great easy to understand plumber. He also made sure that the apartment next to mine wasn't flooded or potentially flooded, which is something I hadn't even considered before. So, I am very grateful for all of Joseph's hard work. Will definitely use them again for any future repairs.
Jennifer Burris
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November 22, 2025
Thank you Joseph - you were amazing!! I really appreciate the late night and helpful visit.
I had a clog in our main water line connected to my bathroom sink, and Roto-Rooter were really the only plumbers that would come out at night. Joseph worked overtime on the clog and managed to clear it out in the pipe between units and let me know what was happening the entire time. I am so grateful that he came out the same night, and that he was so patient and kind. He was upfront with how much it.costs and was willing to write out all the details on the report and let me take photos of the paperwork just in case. Basically the best service anyone can get! Thank you so much to Joseph and all the Roto-Rooter staff that helped facilitate the call for me, and I hope they all get well-deserved recognition from the company for going above-and-beyond! Joseph especially went out of his way to come out at 9:30pm while remaining professional, courteous, and knowledgeable all the way through!
Joseph was great! He is extremely experienced and had both the tools and wisdom to get the job done right. I called him in after another plumbing agency identified the issue as my drain pipe, which would have been an extremely intrusive repair. He came in and took the time to make sure no conclusions were jumped to. He found there was no issue with the drain pipe. He found the issue, explained and showed me as well. I wish I just used these guys in the first place. If you have any issues, START with Roto Rooters. Not only was Joseph super helpful, but Carlos and Lionel also were great. They filled us in the tools they were using and how everything worked. They made sure to work with us to balance what needs to get done the right way and work with our insurance so we didn’t get overwhelmed. Best team!
Had a great experience with Joseph from Roto-Rooter! He came out to fix a leak in my kitchen sink and went above and beyond. He stayed until almost 8pm just to make sure every washer was put back together correctly and that the leak was completely gone. Super professional, but also easy to talk to and explained what he was doing along the way. Really appreciated his dedication and patience—definitely recommend Joseph if you ever need plumbing help!
Great service! They came so fast after I called. Within an hour after I called, Joseph was here at my apartment to help me fix my drain. He explained what was wrong with my drain in a clear and easy to understand way and showed me what was wrong at every stage. Really excellent service. I would definitely recommend them to anyone who needs a plumber. Super efficient service with a great easy to understand plumber. He also made sure that the apartment next to mine wasn't flooded or potentially flooded, which is something I hadn't even considered before. So, I am very grateful for all of Joseph's hard work. Will definitely use them again for any future repairs.
Thank you Joseph - you were amazing!! I really appreciate the late night and helpful visit.