The plumbers are really nice guys customer service leaves much to be desired specifically Chelsea who has been my main contact. Chelsea never answers the phone and then does not return phone calls. We persisted however because we had a few good experiences with the plumbers in the past. So despite the effort we wanted the plumbers to come back. We were eventually able to get ahold of them after several days (calling multiple times a day and leaving voicemails, none of which were returned) to inspect a toilet leak that is affecting my downstairs neighbors coming from my unit. They “fixed” what they assumed to be the problem without doing a holistic look at what the problem might be. We asked if they would look at the leak from the downstairs unit since the ceiling was already opened up but they replied that it would not be necessary. Immediately upon their departure my downstairs neighbor told me the problem worsened tenfold. When I called to ask them to come out again to check out the leak (after again many voicemails and attempts to contact them) Chelsea said there were no appointments available and they refused to remedy the situation. Very disappointed in the lack of integrity from this company. Would not recommend.
Coreen Jara
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August 31, 2022
We needed to replace all of the old galvanized pipe in our house and Nathan and his crew did a great job! We decided to use Evertrust Plumbing after meeting Nathan during the estimate. He is very knowledgeable (he is a master plumber) and a really nice guy. They all worked hard and finished in one day and everything was as promised, and cleaned up also! His pricing was also really good!!! Will definitely use him again; so glad we found him
Wayne Shiohira
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June 13, 2023
My bathroom faucet broke, so decided to call Evertrust Plumbing based on their reviews. The plumber came by the same morning to see what the job requirements needed, and had the office email me the estimate. He had to attend to other jobs that were scheduled, but returned the same afternoon with the Delta faucet I requested. He also replaced the supply lines and valves, which made sense, completing the job in less than an hour. He also said they would bill me so I could pay by check, as I wanted. Prompt response, quality products, and good service... just what I was looking for.
Randy Gillespie
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November 10, 2024
I have used Evertrust Plumbing for over 10 years. They always give professional efficient, knowledgeable, and fairly priced work.
I highly recommend these plumbers
Donald Locsin-Buechner
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April 15, 2021
Nathan and Travis came out to replace our water heater this past Monday (4-12-21). They did an excellent job replacing the water heater and answering all my questions. They had to make a couple of trips to get the correct water heater ...but never complained and had a good attitude about going back to the shop. They apologized for the delay. We will definitely refer them and EverTrust Plumbing to our fiends and family. A shout out also to the very pleasant and helpful Chelsea who answered all of my questions and quickly set up our appointment for that same day. A big Mahalo to all three of them! 🤙 Great employees!
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The plumbers are really nice guys customer service leaves much to be desired specifically Chelsea who has been my main contact. Chelsea never answers the phone and then does not return phone calls. We persisted however because we had a few good experiences with the plumbers in the past. So despite the effort we wanted the plumbers to come back. We were eventually able to get ahold of them after several days (calling multiple times a day and leaving voicemails, none of which were returned) to inspect a toilet leak that is affecting my downstairs neighbors coming from my unit. They “fixed” what they assumed to be the problem without doing a holistic look at what the problem might be. We asked if they would look at the leak from the downstairs unit since the ceiling was already opened up but they replied that it would not be necessary. Immediately upon their departure my downstairs neighbor told me the problem worsened tenfold. When I called to ask them to come out again to check out the leak (after again many voicemails and attempts to contact them) Chelsea said there were no appointments available and they refused to remedy the situation. Very disappointed in the lack of integrity from this company. Would not recommend.
We needed to replace all of the old galvanized pipe in our house and Nathan and his crew did a great job! We decided to use Evertrust Plumbing after meeting Nathan during the estimate. He is very knowledgeable (he is a master plumber) and a really nice guy. They all worked hard and finished in one day and everything was as promised, and cleaned up also! His pricing was also really good!!! Will definitely use him again; so glad we found him
My bathroom faucet broke, so decided to call Evertrust Plumbing based on their reviews. The plumber came by the same morning to see what the job requirements needed, and had the office email me the estimate. He had to attend to other jobs that were scheduled, but returned the same afternoon with the Delta faucet I requested. He also replaced the supply lines and valves, which made sense, completing the job in less than an hour. He also said they would bill me so I could pay by check, as I wanted. Prompt response, quality products, and good service... just what I was looking for.
I have used Evertrust Plumbing for over 10 years. They always give professional efficient, knowledgeable, and fairly priced work. I highly recommend these plumbers
Nathan and Travis came out to replace our water heater this past Monday (4-12-21). They did an excellent job replacing the water heater and answering all my questions. They had to make a couple of trips to get the correct water heater ...but never complained and had a good attitude about going back to the shop. They apologized for the delay. We will definitely refer them and EverTrust Plumbing to our fiends and family. A shout out also to the very pleasant and helpful Chelsea who answered all of my questions and quickly set up our appointment for that same day. A big Mahalo to all three of them! 🤙 Great employees!