I discovered I had a leak under my kitchen sink with extensive cabinet damage. I called Diamond Head Plumbing, they sent a plumber to find the leak and assess the damage. After he did that, the owner came to discuss with me the repairs needed and order a sink, faucet, and disposal right away. Then plumbers came to install, and a designer came to help me with the configuration of new cabinetry to replace the badly damaged one. All of the people who work for Diamond Head Plumbing were respectful in the way the spoke to me, and respectful in their behavior in my home. They were prompt in their arrival, did the job and cleaned up afterward. I dealt with the owner, the estimator, the plumbers/installers, and designers and all were great. I'm glad I called Diamond Head Plumbing.
R G
-
May 02, 2021
I requested estimates for a bathroom sink replacement from several companies but decided to go with Diamond Head Plumbing, not because they provided the lowest estimate but more so because they were the most professional and knowledgeable. I had questions about the estimate that was emailed to me, so a couple of technicians were sent to my residence to do an inspection. The office sent me a follow-up estimate that was higher than the first; however, it was consistent with what I discussed with the technicians who did the inspection. On the appointed day, technician Chris Robinson arrived on time wearing a mask and practicing proper social distancing. Chris did an excellent job and took the time to explain what he did. The payment process was also quick and easy. I can’t see Diamond Head from my home, but I called Diamond Head Plumbing anyway and am glad I did!
N H (Natkat)
-
August 26, 2020
Hired this company for a drain scope inspection. The first appointment we set up was a no-show, then the inspector was several hours late to the second appointment, so we were not able to be present for the scoping because of needing to get back to work, and not being sure of when he would show up. This first inspection returned a bare-bones report without photos or video of his findings that contained inaccurate information. The company owner finally sent out a third plumber from the same company to re-scope with photos and video as should have been done the first time, but we still had to chase down the video with several more calls and emails. Receptionist was also rude in our calls to address the issues we had. We received zero discounts or apologies for our time waiting and missed work, nor for the attitude of the inspectors. Hope we never have the misfortune of having to interact with this company again, would not recommend to anyone.
Kiana Bright
-
March 02, 2020
I love Diamond Head Plumbing. I have a rental unit in Honolulu where our tenant had toilet leaking problem. I donʻt have a lot of knowledge for repairs. One of the staff explained so well on the phone. I remember talking to Cooper. He is superb! The work was done well and the repair did not take long, meaning we paid as we had expected during the initial phone conversation. I have few upcoming plumbing projects and will not hesitate to call this company again. Feel free to let me know if I can be a reference for future customers. .kiana
Angelo B.
-
June 02, 2018
Highly Recommend.
Clean, Prompt, Professional, Fair pricing, nice people.
Leaking faucet required replacement, non-reparable. Warren was the tech that showed up, looked at problem and explained best options considering our sinks design, and best way to save money on the repair. I purchased a faucet set that I liked at H.Depot and Warren returned to do the install a few days later. There were a few unforeseen issues that he trouble shot in a timely manner and completed the job quickly.
On top of being a very nice guy, Warren is very knowledgeable, courteous, and professional!
When the job was finished he left the premises spotless as if he had never been there. ~~~Thank you Warren!
Our Address
575 Cooke St suite g, Honolulu, HI 96813, USA
Claim Listing: Diamond Head Plumbing, Inc.
Please Login or Register an Account to Claim Listing
I discovered I had a leak under my kitchen sink with extensive cabinet damage. I called Diamond Head Plumbing, they sent a plumber to find the leak and assess the damage. After he did that, the owner came to discuss with me the repairs needed and order a sink, faucet, and disposal right away. Then plumbers came to install, and a designer came to help me with the configuration of new cabinetry to replace the badly damaged one. All of the people who work for Diamond Head Plumbing were respectful in the way the spoke to me, and respectful in their behavior in my home. They were prompt in their arrival, did the job and cleaned up afterward. I dealt with the owner, the estimator, the plumbers/installers, and designers and all were great. I'm glad I called Diamond Head Plumbing.
I requested estimates for a bathroom sink replacement from several companies but decided to go with Diamond Head Plumbing, not because they provided the lowest estimate but more so because they were the most professional and knowledgeable. I had questions about the estimate that was emailed to me, so a couple of technicians were sent to my residence to do an inspection. The office sent me a follow-up estimate that was higher than the first; however, it was consistent with what I discussed with the technicians who did the inspection. On the appointed day, technician Chris Robinson arrived on time wearing a mask and practicing proper social distancing. Chris did an excellent job and took the time to explain what he did. The payment process was also quick and easy. I can’t see Diamond Head from my home, but I called Diamond Head Plumbing anyway and am glad I did!
Hired this company for a drain scope inspection. The first appointment we set up was a no-show, then the inspector was several hours late to the second appointment, so we were not able to be present for the scoping because of needing to get back to work, and not being sure of when he would show up. This first inspection returned a bare-bones report without photos or video of his findings that contained inaccurate information. The company owner finally sent out a third plumber from the same company to re-scope with photos and video as should have been done the first time, but we still had to chase down the video with several more calls and emails. Receptionist was also rude in our calls to address the issues we had. We received zero discounts or apologies for our time waiting and missed work, nor for the attitude of the inspectors. Hope we never have the misfortune of having to interact with this company again, would not recommend to anyone.
I love Diamond Head Plumbing. I have a rental unit in Honolulu where our tenant had toilet leaking problem. I donʻt have a lot of knowledge for repairs. One of the staff explained so well on the phone. I remember talking to Cooper. He is superb! The work was done well and the repair did not take long, meaning we paid as we had expected during the initial phone conversation. I have few upcoming plumbing projects and will not hesitate to call this company again. Feel free to let me know if I can be a reference for future customers. .kiana
Highly Recommend. Clean, Prompt, Professional, Fair pricing, nice people. Leaking faucet required replacement, non-reparable. Warren was the tech that showed up, looked at problem and explained best options considering our sinks design, and best way to save money on the repair. I purchased a faucet set that I liked at H.Depot and Warren returned to do the install a few days later. There were a few unforeseen issues that he trouble shot in a timely manner and completed the job quickly. On top of being a very nice guy, Warren is very knowledgeable, courteous, and professional! When the job was finished he left the premises spotless as if he had never been there. ~~~Thank you Warren!