We were very impressed with everyone we spoke to at their office, and the technician they sent was off the charts friendly, capable and efficient. I really appreciate the advice they gave us and the quality of work that was done. We decided then and there to take the annual membership and are looking forward to a long association with this company.
Paul
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April 29, 2025
Warren from Waialae Plumbing performed 2 small plumbing jobs flawlessly to help facilitate a condo sale. He showed up on time, worked fast and charged a fair price. And he’s a nice guy! Second time we’ve used Waialae Plumbing with equally good results.
Sharon Higa
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May 02, 2024
Five golden stars for Danny and Cael, who showed up early and put in a long day to replace my water heater! More importantly, they were both meticulous and neat. As a homeowner, I can appreciate their attention to detail and the care they put into their work.
Especially as my condo, built in the 90s, has some quirks. Such as the water heater is located in a corner of the kitchen, under a tight crawlspace. It required removing my stove (into the hallway of the condo!), then unscrewing a panel, and then removing another corner of the cabinet! Also, the previous water heater was a fat low boy that took up every square inch so maneuvering it was a nightmare in itself.
Still, Danny and Cael were up for the task! They figured out how to remove that weird corner cabinet piece (omg, had to remove a drawer and open another cabinet!) and when it came time to put it back on, they made sure the pieces fit seamlessly together. And, they lugged my stove back into place as well!
Also pleased with the back office work to schedule the estimate and the actual day of installation. Danny came out to do the estimate and also helped me with a bathroom faucet issue at the same time and even checked the water shut off valve under the kitchen sink to make sure it worked. And it did, he said "smooth as butter."
So, the company might be slightly more expensive than other plumbers but they have a good amount of staff to take calls, schedule appointments, estimates and do the work. I found everyone to be helpful and accommodating, but am most appreciative of the work by Danny and Cael. Also, I was able to use the discount coupon on their website, so yay! Thanks Danny and Cael, you guys rock!
Rob Kam
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September 27, 2024
Warren and Danny were fantastic. Professional, efficient, and so very courteous. They are a testament to Waialae Plumbing's great reputation. Mahalo for the great work in replacing our sink!
Carissa Peters
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May 20, 2024
I highly recommend Waialae Plumbing. Daniel was very knowledgeable and provided excellent customer service. A great professional representation of Waialae Plumbing. He showed up on time and repaired my leaking toilet. He then throughly explained what he was doing and the parts he replaced , so now I understand how it works. We appreciate you Daniel and Waialae Plumbing!
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We were very impressed with everyone we spoke to at their office, and the technician they sent was off the charts friendly, capable and efficient. I really appreciate the advice they gave us and the quality of work that was done. We decided then and there to take the annual membership and are looking forward to a long association with this company.
Warren from Waialae Plumbing performed 2 small plumbing jobs flawlessly to help facilitate a condo sale. He showed up on time, worked fast and charged a fair price. And he’s a nice guy! Second time we’ve used Waialae Plumbing with equally good results.
Five golden stars for Danny and Cael, who showed up early and put in a long day to replace my water heater! More importantly, they were both meticulous and neat. As a homeowner, I can appreciate their attention to detail and the care they put into their work. Especially as my condo, built in the 90s, has some quirks. Such as the water heater is located in a corner of the kitchen, under a tight crawlspace. It required removing my stove (into the hallway of the condo!), then unscrewing a panel, and then removing another corner of the cabinet! Also, the previous water heater was a fat low boy that took up every square inch so maneuvering it was a nightmare in itself. Still, Danny and Cael were up for the task! They figured out how to remove that weird corner cabinet piece (omg, had to remove a drawer and open another cabinet!) and when it came time to put it back on, they made sure the pieces fit seamlessly together. And, they lugged my stove back into place as well! Also pleased with the back office work to schedule the estimate and the actual day of installation. Danny came out to do the estimate and also helped me with a bathroom faucet issue at the same time and even checked the water shut off valve under the kitchen sink to make sure it worked. And it did, he said "smooth as butter." So, the company might be slightly more expensive than other plumbers but they have a good amount of staff to take calls, schedule appointments, estimates and do the work. I found everyone to be helpful and accommodating, but am most appreciative of the work by Danny and Cael. Also, I was able to use the discount coupon on their website, so yay! Thanks Danny and Cael, you guys rock!
Warren and Danny were fantastic. Professional, efficient, and so very courteous. They are a testament to Waialae Plumbing's great reputation. Mahalo for the great work in replacing our sink!
I highly recommend Waialae Plumbing. Daniel was very knowledgeable and provided excellent customer service. A great professional representation of Waialae Plumbing. He showed up on time and repaired my leaking toilet. He then throughly explained what he was doing and the parts he replaced , so now I understand how it works. We appreciate you Daniel and Waialae Plumbing!