Zach did a wonderful job fixing our water valve leak. He was at my home less than an hour after I initially called. He took a look, replaced the parts, and even added a little door for easy access in the future so we don’t have to pay for a drywall fix. I thought it was such a great idea. He did a great job and roto rooter charged far less than the first company that quoted me. This is the second time roto rooter came through for me and I will definitely use them again
Kristine Shimogawa
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November 21, 2025
Very timely response when I scheduled online. Dayne, the technician, was prompt in arriving. He assessed the issue regarding the clog of 2 toilets. He clearly explained what he would do and provided me the cost before proceeding. He is very friendly and easy to communicate with. I do think the prices are on the higher side. Thankfully, they had a promotion where I could get $55 off the bill if I donated non- perishable items to their Giving Thanks Food Drive.
Susan Hayes- Schwartz
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November 13, 2025
Two friendly capable guys came and got right to work finding the problem in the blocked pipe.. they were informative upfront about cost of visit, provided photos via flash drive showing the problem m, and were careful to clean up after they finished. They communicated well, which was great!
Alyssa Pan
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November 17, 2025
Mahalo to Kawika for his awesome service!
Our shower drain was clogged, again, within 2 months due to our long hair getting trapped. We live with grandma but she is away on vacation and I couldn't find the invoice. Kawika did awesome as he called his office to straighten things out because the previous technician had given us a 30-day warranty. Lo and behold, Kawika explained that was a mistake and should have been a 6 month warranty since we are residential while a 30-day warranty is for commercial like stores/buildings. Everything took 15min from arrival to departure. I appreciated the clarity and communication!
Charlene Liusa
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June 22, 2025
Satisfied with quick response. I was able to get an appointment and service to follow in the same day. DJ was very knowledgeable and helpful with diagnosing our situation.
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2106 Lauwiliwili St Ste 101J, Kapolei, HI 96707, USA
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Zach did a wonderful job fixing our water valve leak. He was at my home less than an hour after I initially called. He took a look, replaced the parts, and even added a little door for easy access in the future so we don’t have to pay for a drywall fix. I thought it was such a great idea. He did a great job and roto rooter charged far less than the first company that quoted me. This is the second time roto rooter came through for me and I will definitely use them again
Very timely response when I scheduled online. Dayne, the technician, was prompt in arriving. He assessed the issue regarding the clog of 2 toilets. He clearly explained what he would do and provided me the cost before proceeding. He is very friendly and easy to communicate with. I do think the prices are on the higher side. Thankfully, they had a promotion where I could get $55 off the bill if I donated non- perishable items to their Giving Thanks Food Drive.
Two friendly capable guys came and got right to work finding the problem in the blocked pipe.. they were informative upfront about cost of visit, provided photos via flash drive showing the problem m, and were careful to clean up after they finished. They communicated well, which was great!
Mahalo to Kawika for his awesome service! Our shower drain was clogged, again, within 2 months due to our long hair getting trapped. We live with grandma but she is away on vacation and I couldn't find the invoice. Kawika did awesome as he called his office to straighten things out because the previous technician had given us a 30-day warranty. Lo and behold, Kawika explained that was a mistake and should have been a 6 month warranty since we are residential while a 30-day warranty is for commercial like stores/buildings. Everything took 15min from arrival to departure. I appreciated the clarity and communication!
Satisfied with quick response. I was able to get an appointment and service to follow in the same day. DJ was very knowledgeable and helpful with diagnosing our situation.