RHM provided a great pack out for when I was moving off island. I also shipped a motorcycle, but it was damaged in transit due to not being properly strapped down. Ratchet straps were tied off, and not ratcheted down. There were no ratchet straps on the handle bars and there wasn’t much material to hold it steady. The mirror was busted off, and now may have a drive train issue due to resting on the drive train cover. I took the pictures immediately after the the crate was opened.
Update as of 7OCT25:
Royal Hawaiian Movers have been working to resolve the problem. They have been more than helpful, and very transparent with their process. Great staff to assist, and very understanding. The customer service and professionalism is outstanding!
Lonnell Thompson
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November 05, 2025
I’m writing to share very positive feedback on my household goods delivery (GBL: BGAC0691051) completed on 31-Oct-2025. The delivery team’s attention to detail, understanding, and work ethic were exceptional from start to finish, and they truly set the tone for a smooth transition to Hawaii for me and my family.
Highlights:
• Attention to detail: Inventory was checked meticulously, boxes were labeled and placed in the correct rooms, and furniture was reassembled precisely without missing hardware. They protected floors, doorways, and walls and double-checked each item’s condition before departing.
• Professional understanding: The crew listened carefully to our preferences, offered practical suggestions for room layout, and adapted to the unique constraints of island housing and access without a single complaint.
• Work ethic & teamwork: They arrived on time, worked efficiently the entire day, communicated clearly about the plan, and handled heavy/awkward items safely and respectfully.
Beyond the mechanics of the move, the team made this a genuine Hawaiian experience for us—warm, courteous, and patient—bringing that welcoming “aloha” spirit into our home. After a long PCS journey, that hospitality mattered a great deal.
Please extend my sincere thanks and recognition to everyone involved. If you have an internal rewards program, I hope this note helps ensure the team receives it. I would gladly recommend your services to other military families inbound to Hawaii.
Margaret Mackey
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August 22, 2025
We used Royal Hawaiian movers to move from California to Honolulu in June 2025. They connected us with a local mover in California that was excellent, and then took care of everything on this side of the move. We had to store our belongings for a couple months, and that was not an issue and not expensive. The team moving in was excellent and very efficient. Communication with the front office during the entire process was very good. I would recommend them for any move.
Nhu Putnam
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November 07, 2025
Absolutely amazing movers!
The team that helped us pack today was fantastic. They showed up right on time, were super professional, and worked so hard the entire day. What really stood out was how careful they were with all of our things. You could tell they really cared about doing the job right. Moving off the island is stressful enough, but they made the whole process so much easier and smoother for us. I’m so grateful for their help and would 100% recommend them to anyone!
Nati Me
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October 12, 2025
Had a great experience with Honolulu Movers - the team was punctual, professional, and super careful with all my stuff. They wrapped everything well, worked efficiently, and made the whole move feel easy. It was my first truly stress-free move!
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RHM provided a great pack out for when I was moving off island. I also shipped a motorcycle, but it was damaged in transit due to not being properly strapped down. Ratchet straps were tied off, and not ratcheted down. There were no ratchet straps on the handle bars and there wasn’t much material to hold it steady. The mirror was busted off, and now may have a drive train issue due to resting on the drive train cover. I took the pictures immediately after the the crate was opened. Update as of 7OCT25: Royal Hawaiian Movers have been working to resolve the problem. They have been more than helpful, and very transparent with their process. Great staff to assist, and very understanding. The customer service and professionalism is outstanding!
I’m writing to share very positive feedback on my household goods delivery (GBL: BGAC0691051) completed on 31-Oct-2025. The delivery team’s attention to detail, understanding, and work ethic were exceptional from start to finish, and they truly set the tone for a smooth transition to Hawaii for me and my family. Highlights: • Attention to detail: Inventory was checked meticulously, boxes were labeled and placed in the correct rooms, and furniture was reassembled precisely without missing hardware. They protected floors, doorways, and walls and double-checked each item’s condition before departing. • Professional understanding: The crew listened carefully to our preferences, offered practical suggestions for room layout, and adapted to the unique constraints of island housing and access without a single complaint. • Work ethic & teamwork: They arrived on time, worked efficiently the entire day, communicated clearly about the plan, and handled heavy/awkward items safely and respectfully. Beyond the mechanics of the move, the team made this a genuine Hawaiian experience for us—warm, courteous, and patient—bringing that welcoming “aloha” spirit into our home. After a long PCS journey, that hospitality mattered a great deal. Please extend my sincere thanks and recognition to everyone involved. If you have an internal rewards program, I hope this note helps ensure the team receives it. I would gladly recommend your services to other military families inbound to Hawaii.
We used Royal Hawaiian movers to move from California to Honolulu in June 2025. They connected us with a local mover in California that was excellent, and then took care of everything on this side of the move. We had to store our belongings for a couple months, and that was not an issue and not expensive. The team moving in was excellent and very efficient. Communication with the front office during the entire process was very good. I would recommend them for any move.
Absolutely amazing movers! The team that helped us pack today was fantastic. They showed up right on time, were super professional, and worked so hard the entire day. What really stood out was how careful they were with all of our things. You could tell they really cared about doing the job right. Moving off the island is stressful enough, but they made the whole process so much easier and smoother for us. I’m so grateful for their help and would 100% recommend them to anyone!
Had a great experience with Honolulu Movers - the team was punctual, professional, and super careful with all my stuff. They wrapped everything well, worked efficiently, and made the whole move feel easy. It was my first truly stress-free move!